Terms of Service

These Terms form a binding agreement between you and SG. You represent that you are at least 18 years old and have legal capacity to enter this agreement. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.

You may not use the Services if you are prohibited from doing so under applicable law or if SG has previously suspended or terminated your access.

We may modify these Terms at any time. Updated Terms will be posted with a revised effective date. Your continued use after changes constitutes acceptance. Material changes may also be communicated by email or notice where appropriate. You are responsible for reviewing Terms periodically.

SG provides talent representation, brand partnership facilitation, Creator Operating System onboarding through SGSuperFans, marketing, consulting, and related entertainment industry services. SG does not replace, interfere with, or require talent to terminate existing relationships with labels, managers, agencies, or agents unless expressly agreed in a separate signed written agreement. SG may onboard approved talent to SGSuperFans for monetization, analytics, messaging, live streaming, and audience ownership subject to separate platform eligibility and terms.

SG does not guarantee roster acceptance, partnership outcomes, earnings, follower growth, placements, bookings, platform approval, payout timing, or any specific result. Marketing statements about revenue share, including 95% for Shilohs-approved roster talent, are subject to platform terms and eligibility.

Subject to these Terms, SG grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for lawful personal or internal business purposes. You may not scrape, copy, mirror, frame, resell, reverse engineer, or exploit the Services except as expressly permitted in writing.

You agree to provide accurate, current, and complete information in applications, forms, and communications. SG may accept or reject any application or inquiry in its sole discretion. You are responsible for maintaining confidentiality of any credentials and for all activity under your account.

False, misleading, or incomplete applications may result in rejection, termination, and reporting to authorities where appropriate.

You retain ownership of content you submit ("User Content"), but grant SG a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, display, distribute, and create derivative works from User Content in connection with the Services, marketing, portfolio presentation, case studies, and business operations.

You represent and warrant that: (a) you own or control all rights in User Content; (b) User Content complies with these Terms and all applicable laws; (c) User Content does not violate our Content Standards; and (d) you have obtained all necessary consents, releases, and permissions for likeness, music, trademarks, and third-party materials.

SG may remove, refuse, report, or disable access to User Content at any time without liability.

Shilohs Group and affiliated platforms, including SGSuperFans, maintain strict content standards. We do not permit, host, solicit, promote, or facilitate sexually explicit, pornographic, nude, or adult-only material.

By using the Services or submitting User Content, you agree that you will not upload, publish, solicit, link to, promote, or facilitate any prohibited material. SG applies a zero-tolerance policy for sexually explicit and adult-only content, consistent with SGSuperFans platform rules.

SG may investigate reported violations, remove content, suspend or terminate accounts, withhold payouts where permitted, cooperate with law enforcement, and pursue all available legal remedies.

• Nudity intended to arouse, pornography, or sexually explicit content of any kind.
• Content depicting or promoting illegal sexual activity, exploitation, or non-consensual acts.
• Content involving minors in any sexual or suggestive context, or any attempt to sexualize minors.
• Escort services, prostitution, or commercial sexual services.
• Mature or adult-only content, including content requiring age-gating for explicit material.
• Content that violates applicable obscenity, criminal, intellectual property, privacy, or publicity laws.
• Deepfakes, non-consensual intimate imagery, or impersonation used to deceive or harm.
• Hate speech, credible threats, harassment, bullying, or incitement to violence.
• Fraud, scams, pyramid schemes, unauthorized gambling, or illegal products or services.

• Violating any law, regulation, NCAA or conference rule, NIL rule, or third-party rights.
• Circumventing content moderation, age controls, geo-restrictions, or security measures.
• Attempting unauthorized access, probing, scraping, or disrupting the Services or related systems.
• Transmitting malware, spam, bots, or automated activity without written consent.
• Impersonating any person or entity or misrepresenting affiliation with SG or SGSuperFans.
• Using the Services for unlawful discrimination, exploitation, fraud, or harmful conduct.
• Harassing SG staff, talent, brands, fans, or other users.

The Services, including text, graphics, logos, trademarks, software, and design, are owned by SG or licensors and protected by intellectual property laws. No rights are granted except as expressly stated.

If you believe content on the Services infringes your copyright, send a notice to help@shilohsgroup.com with: identification of the work, identification of the infringing material, your contact information, a good-faith statement, and your signature. SG may remove or disable access to allegedly infringing material and terminate repeat infringers.

SG may reference, link to, or integrate with third-party platforms, including SGSuperFans. Third-party services are provided by their respective operators under separate terms, privacy policies, and community standards.

SG is not responsible for third-party availability, policies, fees, payouts, chargebacks, moderation, content hosting, or user conduct on third-party platforms. Disputes regarding SGSuperFans accounts, earnings, subscriptions, tips, PPV, live streams, or moderation must be directed according to applicable platform procedures.

Revenue share percentages, including 95% for Shilohs-approved roster talent on SGSuperFans, are subject to platform terms, eligibility, chargebacks, refunds, payment processor rules, taxes, and applicable fees. SG does not guarantee any earnings level, payout timing, or account approval.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.

SG DOES NOT WARRANT UNINTERRUPTED, SECURE, OR ERROR-FREE OPERATION. INFORMATION ON THE SERVICES IS FOR GENERAL INFORMATION ONLY AND IS NOT PROFESSIONAL, LEGAL, FINANCIAL, TAX, OR CAREER ADVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SG AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SG'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED CANADIAN DOLLARS (CAD $100) OR (B) THE AMOUNTS YOU PAID TO SG FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE EVENT.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS. IN SUCH CASES, LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to defend, indemnify, and hold harmless SG and its officers, directors, employees, agents, affiliates, licensors, and partners from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms, content standards, or law; (d) your infringement of third-party rights; or (e) your use of SGSuperFans or other affiliated platforms.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Before filing a claim, you agree to contact us and attempt good-faith informal resolution for at least thirty (30) days.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND SG AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Except where prohibited, you agree that exclusive jurisdiction and venue for disputes shall lie in the courts located in Ontario, Canada, and you waive any objection to such jurisdiction or venue.

SG may suspend or terminate access to the Services at any time, with or without notice, for any reason, including violation of these Terms or content standards. Upon termination, provisions that by nature should survive will survive, including intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution.

SG is not liable for delay or failure to perform due to events beyond reasonable control, including acts of God, war, terrorism, labor disputes, internet failures, platform outages, governmental actions, or pandemics.

These Terms, together with referenced policies including the Privacy Policy, Terms and Conditions, Cookie Policy, Disclaimer, and Refund Policy, constitute the entire agreement regarding the Services. If any provision is unenforceable, the remainder remains in effect. SG's failure to enforce any provision is not a waiver. You may not assign these Terms without SG's consent. SG may assign freely.

Questions: info@shilohsgroup.com or help@shilohsgroup.com.